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Reviews |
Violet Restaurant
| 1) | Review added by Stephanie... (28-03-2010) |
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While many people say this resurant is a lovely place to eat out of, when going in for a quiet meal my fellow friends and myself recieved the best of bad manners from a member of your staff, may i say this shows poor customers service on the owners behalf as it is obvious the staff is unaware of the cusotmer is always right policy along with keeping the customers satisfied to gain a high reputation. While walking through into the main area to be seated your member of staff was rude to where we should be seated, when being seated it was obvious the table had not been cleaned from the previous customers. We then had to call your member of staff back twice to clean the table correctly, in this time a fork had dropped onto the floor, your member of staff did not decide to pick it up but kick it underneath the table we were sitting at. Normally when in a resturant orders are normally taken within a few minutes after entering the returant but for your business this was not the case, we were sitting there for approximately half an hour until we decided to call your staff over to take the order. While asking for no ice in my drink, my order came out wrong as i recieved the unwanted ice and after correcting your staff I was then called a pain in the hole, may i say this is not the manners I expect to recieve when out for a quiet lunch in which I did not expect a fuss. Once your staff had returned with my drink with no ice it was only half full... I did not pay for poor quality food and drink to be served in a so called fine resturant. Overall I found the level of service abismal and In all honesty I will not be back, I should not have paid such a price for food with ignorant staff. If your staff continue to act in such a way your business obviously will suffer and not last long!!
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| 2) | Review added by James Agnew (14-08-2009) |
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Great steaks! Nice place to grab a quick lunch
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| 3) | Review added by Maurice Clarke (29-05-2009) |
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A superb, spotlessly clean restaurant, ideal for an evening out with friends or if you are lucky enough, with your girlfriend! Easy and very accessible car parking near by. Staff are most courteous and helpful. Meals are always presented in a highly professional manner. The chef is on hand to prepare your meals to your own personal and individual liking. Morning coffee and a scone are just a treat. Well done Violet Restaurant.
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